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FAQ

FREQUENTLY ASKED QUESTIONS

PAYMENT & DELIVERY
When will my order arrive?
Your order will be shipped within 6 to 13 days after purchase. Inside Belgium, orders arrive within 24hours after shipping. In case you might need your order more urgently, please contact us by e-mail at info@commelesloups.com, or give us a call at +32 499 61 88 38. Delivery times of 2 to 3 days are often possible.
International orders take 4 up to 8 days. You may check this country list (‘termijnen’ shows the amount of days between shipping and delivery).

How can I pay?
You can pay with Mastercard, Visa or Paypal, or you can pay through bank transfer. If you select Direct Bank Transfer, you will receive an email with the account number and further information.
Please keep in mind that orders are only shipped once the payment is received.

How much does shipping cost?
Within Belgium, we provide free shipping.
 For international deliveries, please click ‘calculate shipping cost’ in your cart to find out shipping costs to your country.

Can I order from outside Belgium?
We ship worldwide.

When will my order arrive?
Your order will be shipped within 48 hours after your purchase.
Within Belgium, orders arrive within 24 hours – 48 hours after shipping. In case you may need your order more urgently, please contact us by e-mail at info@commelesloups.com, or give us a call at +32 499 61 88 38. International shipping takes 4 to 8 days.

FITTING
May I try on a bow tie or tie with my own suit?
Yes you may. There are two ways to go about this:
1. Order a bow tie or tie from our webshop and try it on in the comfort of your own home. Not satisfied? You may return the product within 14 days, as long as it is unworn and tags are still attached.
2. You may make an appointment to drop by in our atelier in Brussels. Here you may try on different bow ties and ties and we will happily assist you in finding your perfect accessory. To make an appointment, please send us an e-mail or give us a call.

Where can I buy Comme les Loups?
Take a look at our list of stockists here.

What neck sizes are the chokers?
Our chokers fit neck sizes from 28cm up to 40cm.

CUSTOM MADE

Do you also make bow ties for kids?
Yes we do. Please send us an e-mail with the requested fabric (or model), the child’s age and circumference of the neck and by when you need the bow tie. We always make these to order. Children’s bow ties costs 65 euros.

Will you make a bow tie from a piece of fabric that I provide?
Yes we will. Please note that not all fabrics are suited for bow ties or ties. Some are too thick for example. Please send us an email with a picture and description of your fabric, the model of your choice and by when you need the bow tie. It is also possible to make an appointment to discuss possible fabrics and models at our atelier.

How far ahead should I order a custom-made tie?
The sooner we start communicating about your wishes the better. Custom bow ties and ties can be made quite fast, but we want our clients to be 100% satisfied. Therefore, we advise customers to contact us one month before delivery to unsure all options can be discussed at ease.

ABOUT BOW TIES
What is the difference between the different bow tie models?
There are two groups of bow ties: the self-tie bow ties and the ready-tie bow ties.

Self-tie bow ties are made up of two parts that are knotted to make the bow. This is the kind of bow tie you can loosen at the end of the evening and hang around your neck like a real James Bond. As self-tie bow ties are tied, they have a natural flair and are more nonchalant than ready-tie bow ties. Self-tie bow ties are delivered already tied so you can wear them instantly unless you let us know you prefer your bow tie to be delivered untied.

Ready-tie bow ties are stitched fast at the back. They cannot be loosened. A ready-tie bow tie is more symmetric and stiff than the self-tie bow ties. Their shape can not change.

Do you deliver the self-tie bow ties loose or tied?
We normally deliver our bow ties already tied. This way they are ready to wear immediately. However, it is important to ‘maintain’ the knot by tightening it before you wear it. If you prefer to receive your self-tie bow tie untied, please let us know.

How to tie a bow tie?
It might take a while to perfect the art of tying a bow tie, but we can give you a few tips:

  • Look up a tutorial on YouTube!
  • Tie the bow tie around your upper leg instead of directly around your neck. This way you can see your actions more easily.
    All our bow ties have an eye and hook closing, so you can take it off easily after wear, without having to undo the bow tie knot.

How to tie a women’s bow tie?
For women, we have clip-on bow ties, self-tie bow ties and bow knots.

To put on a clip-on bow tie:

  1. Fold the bow tie double towards the front of the bow tie.
  2. Slide the clips onto your collar.
  3. Close the clip by folding the bow straight again.

The self-tie bow ties are tied just like the men’s bow ties. Our tips:

  • Look up a tutorial on YouTube!
  • Tie the bow tie around your upper leg instead of directly around your neck. This way you can see your actions more easily.
    All our bow ties have an eye and hook closing, so you can take it off easily after wear, without having to undo the bow tie knot.

A “bow knot” looks like a long ribbon or very narrow scarf. It’s a very versatile accessory that you can style as you please. You can tie it as a bow, as a tie, as a scarf, in your hair, … Feel free to freestyle.