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Privacy Policy

PRIVACY POLICY

https://www.commelesloups.com

Comme les Loups (a brand of Isabel Naesens – Barthélémylaan 46 – 1000 Brussel – BE0830.267.045) has developed this privacy policy to let you know how we collect and use the personal information you provide to us while visiting our web site (the “Site”). By visiting the Site, you accept the practices described in this Privacy Policy.

INFORMATION WE COLLECT 

We collect personally identifying information that you provide us during the registration process, such as your name, email address, gender, zip code and date of birth. We also collect personal identifying information when you choose to use certain other features of the Site, such as when you order a product or service from us or our partners, and when you otherwise volunteer personal information about yourself, for example, through surveys, contests or promotions, and submitting and/or posting content in discussion forums. When you choose to use these additional features, we may require you to provide additional personal information such as your phone number, billing and shipping addresses and credit card information. In addition, through the Site, we automatically gather certain non-personally identifiable information about the use of the Site, such as how frequently certain areas of the Site are visited, including through the use of cookies, web beacons and other technologies. This gives us valuable information about your customer shopping experience and is used only to improve your experience with our website. Most browsers can be set to prevent cookies or to notify you when one is being placed. It is not necessary to have cookies turned on to visit our Site, but without them, your access to some areas may be limited and certain features, including shopping features, may not be available to you. If you choose to invite an individual to join Comme les Loups, you will need to provide his/her email address. Comme les Loups may store this information to confirm qualifying orders attributable to your account and to track the results of the invitation referrals.

HOW WE USE YOUR INFORMATION

We use your personally identifiable information to support and enhance your use of the Site and its features, including without limitation: fulfilling your order; providing customer service; tracking email invitations you send; and otherwise supporting your use of the Site and its features. We may also track your past purchases to provide you with a personalized profile of your purchase history. The personal information you provide to us will also be added to our databases and used for future communications regarding new product offerings or other special promotions. If you wish not to receive these emails you may remove yourself from our list by logging into your account, and modifying your email delivery options. Some of these materials may be sent via a third party service provider. Any of your information shared with such parties is sent and stored securely, will not be shared, and will be used for no other purposes than those stated above. If you decide at any time that you no longer wish to receive such communications from us (email and/or direct mail), you can can unsubscribe easily with a link in the e-mail.

ACCESS TO PERSONAL INFORMATION

We may permit certain trusted third parties to access your information in connection with their performance of services to maintain and operate the Site and certain features on the Site. For example, we may use third parties to host the Site; operate various features available on the Site; send emails; analyze data; provide search results and links and assist in fulfilling your orders. To provide services you have requested, it may be necessary to provide your personal information to Comme les Loups merchants and or service providers in order to aid redemption of services requested. Logistics services may utilize supplied information only for completing your delivery. We may transfer personally identifiable information as an asset in connection with a proposed or actual merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganization, stock sale, membership transfer, or other change in control. In addition to email communications, we may also use your Personal Information (such as your postal address) to contact you with marketing and promotional materials, or other information that we feel may be of interest to you. Some of these materials may be sent via a third party service provider. Any of your information shared with such parties is sent and stored securely, will not be shared, and will be used for no other purposes than those stated above. If you decide at any time that you no longer wish to receive such communications from us (email and/or direct mail), please let us know by e-mailing us at info@commelesloups.com. In addition, we may use or disclose personal information in the good faith belief that we are lawfully required to do so, or that doing so is reasonably necessary to protect you, to comply with legal process or the instructions of legal authorities, to respond to any claims, to enforce our legal rights, or to protect the rights, property or personal safety of ourselves, our employees, you, or members of the public.

HOW WE PROTECT YOUR INFORMATION

We are committed to protecting the information we receive from you. We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on our system. While no computer system is completely secure, we believe the measures we have implemented reduce the likelihood of security problems to a level appropriate to the type of data involved. The Site uses security measures in order to protect from the loss, misuse and alteration of any information under our control. All orders are transmitted over secure internet connections using SSL (Secure Sockets Layer) encryption technology. In addition, only those employees and third parties who need access to your information in order to perform their duties are allowed such access.

UPDATING AND CORRECTING INFORMATION

If you are a registered user, you may change your Personally Identifiable Information or email preferences by logging into your account and accessing the “my account” section of the site.

CHILDREN’S PRIVACY AND PARENTAL CONTROLS

We do not solicit any personal information from children. If you are not 18 or older, you are not authorized to use the Site. Parents should be aware that there are parental control tools available online that you can use to prevent your children from submitting information online without parental permission or from accessing material that is harmful to minors.

CHANGES TO THIS PRIVACY POLICY

If we decide to change our Privacy Policy for the Site, we will post the revised Privacy Policy here so that you will always know what information we gather, how we might use that information and whether we may disclose it to anyone. Your continued use of the Site indicates your assent to the Privacy Policy as posted. We last modified this privacy policy on April 30th 2018, which is the effective date of this policy.